140+ YEARS OF PRODUCT PERFORMANCE EXCELLENCE. MASURY COLUMBIA® employs “STATE-OF -THE-ART” R&D (Research and Development) with capabilities to create unique maintenance product systems, incorporating proprietary polymer and resin technology. Floor Care Systems are “CUSTOMIZED” for large volume and multiple location accounts, including retail and supermarket chains and Building Service Contractors.
MASURY COLUMBIA® solidifies partnerships with key customers by providing unmatched product performance, cutting edge marketing and “CUSTOMER FOCUSED” sales and service. Primary in floor care, Masury Columbia® creates Programmed Maintenance Systems incorporating labor saving features addressing the need for cost effective programs with consistent results.
CUSTOMER SUPPORT SERVICES includes comprehensive on-site training, Slip & Fall Prevention Program including expert witness testimony, an 800 TECH HOTLINE and an 800 MSDS (MATERIAL SAFETY DATA SHEET) RETRIEVAL SYSTEM. Educational support materials include; videos, manuals, interactive training, secondary labeling, literature and brochures, including English and second language translated materials.
CUSTOMER FOCUS INCLUDES “CUSTOMIZED” program systems, extremely flexible fulfillment capabilities, including J.I.T. deliveries to store locations, distribution centers or through third party logistics (3PL), a Vendor Managed Inventory Program (VMI) that controls customers inventories based on closely monitored product usage and product performance. Immediate needs and issues are addressed in a timely fashion with a superior Technical Hot Line coupled with innovative solutions unsurpassed in industry standards. Programmed Maintenance Systems